Renting with LJ Hooker Boyne Tannum | Rental FAQs & Advice
Your Rental Questions Answered
Have questions about renting? The LJ Hooker Gladstone FAQ provides helpful answers and guidance on rental applications, tenancy agreements, rent payments, property maintenance, inspections and tenant responsibilities.
Find the information you need to navigate your renting journey with confidence.
Rental Applications
Can I apply for a rental before inspecting the property?
Yes. You can apply before inspecting the property using the application link on the listing. We recommend inspecting the property so you can decide whether it is suitable for your needs.
How do I submit a rental application?
After you register your interest for the property, you will receive an email with a link to apply for the property. Please click the link and follow the prompts.
What information do I need to provide?
Rental history if available, Identification documents, Income support documents and references.
Can more than one person apply together?
Yes – please ensure when you apply, you list the correct number of occupants and enter their email address into that area. They will then receive an application link which will connect it directly to yours.
Property Inspections
How do I find the next open home?
Open homes are listed on the relevant property listing. Select the property you are interested in to view the inspection date and time.
Do I need to register before attending?
Yes. Select the property you are interested in to view the inspection date and time.
What if I cannot attend the scheduled inspection?
Please advise our office so we can update you on future inspections coming up.
Can someone attend the inspection on my behalf?
Yes.
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Application Process
What happens after I submit my application?
Once you have inspected the property and submitted your application, the team will review the information provided and contact you regarding the next steps.
How long does the application review take?
Once you have inspected the property and submitted your application, we aim for a 24-48 hour turnaround. However, this can not always be promised.
How will I be contacted about the outcome?
If approved, our property manager will call you to discuss the next steps. Every applicant will also receive an email to update you on the status of your application.
What happens if further information is required?
Our office will contact you via email and phone to advise what is required to move forward.
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General Questions
Is the property pet friendly?
Pet requirements can vary between properties. Check the individual property listing or contact the property management team.
What is the preferred lease term?
Our standard lease term is 6 or 12 months. Shorter or longer terms may be considered on a case-by-case basis, so please speak with your property manager.
Are utilities included?
If utilities are included, this will be listed in the property listing.
Is parking available?
Parking details are listed on the individual property listing.
Still have questions? We're here to help.
Our Property Management team is here to make renting as straightforward as possible. Get in touch with LJ Hooker Boyne | Tannum, and we'll be happy to help.